Service Delivery

Service Delivery: NDIS Provider in Hervey Bay

Serving the Fraser Coast region, from Rainbow Beach to Maryborough, Hervey Bay and beyond.

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Supported Independent Living

At ALSS, our supported independent living (SIL) services are at the heart of our mission to uplift the lives of our clients by providing practical solutions and fostering independence. As a dedicated NDIS provider, we are committed to offering exceptional support to individuals seeking to live independently in a safe and supportive environment.


To enquire about our SIL services, call (07) 4194 3100 today! We help clients across the Fraser Coast, from Rainbow Beach to Maryborough, Hervey Bay and beyond.

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Social & Community

Our social and community services focus on creating enriching experiences that contribute to an improved quality of life for our clients. We help facilitate connections with peers, family and the broader community, taking into account each individual's preferences and needs. Whether it's accompanying a client to a family gathering or facilitating friendships, our services strive to create meaningful interpersonal relationships and a sense of belonging for everyone involved.

Access & Participation

Clients may often encounter barriers that make participation in daily activities, sports and community events difficult. Our access/participation services are designed to remove these barriers and empower our clients to engage in activities that interest them fully. Through adaptive solutions and personalised support plans, we enable easier access to both public and private spaces, ensuring each client can actively participate in a wide array of experiences that enhance their life.

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Get Education Assistance

Empowerment through education is a core pillar of our services. We provide comprehensive support to facilitate educational growth and lifelong learning for our clients. Leveraging adaptive technology and tutoring, we aim to break down barriers that impede educational access. Our services include help with schoolwork, vocational training and even leisure courses, all intended to cultivate skills, boost self-esteem and enhance future prospects.

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Finding & Keeping a Job

Employment is more than just a means to financial independence; it’s a vital source of personal dignity and self-worth. Our job assistance program is designed to support clients through every stage of the employment journey, from crafting resumes to preparing for interviews and maintaining job stability. Through targeted coaching and mentorship, we aim to help our clients find roles that not only match their skills but also provide an avenue for personal and professional development.

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Providing Domestic Assistance

Living independently often entails managing a household, and our domestic assistance services aim to facilitate this aspect of daily life. Whether it's help with meal planning, cleaning or basic home maintenance, our dedicated team is ready to offer support that enables clients to focus on other important areas of their lives. This service is flexible, adaptable and geared towards making domestic life smoother and more manageable.

Offering Self-Care Assistance

Self-care is important for mental and physical health, providing the foundation upon which all other aspects of life are built. Our self-care assistance services are personalised to meet the unique needs of each client. From helping with personal grooming and medication management to encouraging regular exercise and balanced nutrition, we provide comprehensive solutions for a healthier, happier life. Our aim is to nurture self-reliance while ensuring fundamental self-care needs are met.

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Frequently Asked Questions

  • What is supported independent living (SIL)?

    Supported independent living (SIL) refers to a range of support services provided to individuals with disabilities. These services are designed to help people live as independently as possible in their own homes or shared accommodation settings. SIL services include assistance with daily activities, such as cooking, cleaning, personal care and managing household tasks. The goal of SIL is to empower individuals with disabilities to lead fulfilling lives and participate actively in their communities.

  • Who is eligible for SIL services?

    SIL services are primarily intended for people with disabilities who require significant support to live independently. Eligibility is determined through an assessment process conducted by the National Disability Insurance Agency (NDIA), which considers the individual’s functional needs and goals. Generally, individuals who receive funding through the National Disability Insurance Scheme (NDIS) may be eligible for SIL services if they require assistance with tasks that go beyond what can be provided through other forms of support.

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